Last updated 2026-04-27
Pre-launch draft
This document is being reviewed by legal counsel before public launch and may change. Questions: legal@otthstudios.com
Welcome to ReFrame. These Terms of Service (the “Terms”) govern your access to and use of ReFrame, a software service operated by Over The Top Hat Studios (“OTTH Studios,” “we,” “us,” or “our”). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.
You must be at least 18 years old to use ReFrame. By using the service, you represent that you are 18 or older and that you have the legal capacity to enter into these Terms. If you are using ReFrame on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
You are responsible for the accuracy of the information you provide when creating an account, and for keeping your login credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly at legal@otthstudios.com if you suspect unauthorized access.
Your use of ReFrame is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations of the Acceptable Use Policy are violations of these Terms and may result in suspension or termination of your account.
You retain all ownership rights to the videos, images, audio, and other materials you upload to ReFrame (“User Content”). We do not claim ownership of your content.
To operate the service, you grant OTTH Studios a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, transcode, transcribe, analyze, reframe, and otherwise process your User Content solely for the purpose of providing the service to you and improving its operation. This license ends when you delete the relevant content from your account or close your account, except to the extent retention is required for a short period to complete in-flight processing or to comply with law.
You represent that you have all rights, licenses, consents, and permissions necessary to upload your User Content and to grant the license described above. You are solely responsible for your User Content and for the consequences of uploading it.
ReFrame is provided on an “as is” and “as available” basis. We do not currently offer a service level agreement. The service depends on third-party providers (described in our Privacy Policy) whose availability we do not control. We aim to keep ReFrame running smoothly, but we do not guarantee uninterrupted access, freedom from errors, or preservation of any specific output.
ReFrame is currently offered free of charge during early access. Paid plans (Pro, Studio, Enterprise) are wired into the product but are not yet billable. When paid plans go live, billing terms, renewal terms, and refund terms will be presented at the point of purchase and will apply to subscriptions placed under those plans. Your continued use of a paid plan after price changes take effect constitutes acceptance of those changes, unless you cancel.
You may stop using the service and delete your account at any time from the account settings page. We may suspend or terminate your access if you violate these Terms or the Acceptable Use Policy, if required by law, or if continuing to provide the service to you would expose us or other users to harm. We aim to give notice when practical, but we may act immediately for severe violations such as illegal content or abuse of other users.
ReFrame, including the software, design, written content, and brand marks, is owned by OTTH Studios or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the service, and you may not reverse engineer or attempt to extract the source code of the service, except where applicable law permits otherwise.
To the maximum extent permitted by law, OTTH Studios disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the service will meet your requirements, that outputs will be accurate, that defects will be corrected, or that the service will be free of viruses or other harmful components.
To the maximum extent permitted by law, OTTH Studios will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service. Our total liability for any claim arising out of or related to these Terms or the service will not exceed the greater of one hundred United States dollars (USD 100) or the amount you have paid us in the twelve months preceding the event giving rise to the claim. Some jurisdictions do not allow these limitations, in which case they apply to the fullest extent permitted.
You agree to indemnify and hold harmless OTTH Studios, its officers, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your User Content, your use of the service, or your violation of these Terms or the Acceptable Use Policy.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. For material changes, we will provide notice through the service or by email before the changes take effect. Your continued use of the service after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of laws principles. You and OTTH Studios agree that the state and federal courts located in Effingham County, Illinois have exclusive jurisdiction over any dispute arising out of or related to these Terms or the service, and you consent to personal jurisdiction in those courts.
Questions about these Terms can be sent to legal@otthstudios.com.